taka's Privacy Policy

This Privacy Policy ("Policy") applies to all services, websites, and applications of the taka platform. By creating an account on taka, using the services, or visiting the website, you are considered to have accepted the terms of this Policy.

We believe transparency is the foundation of trust. That is why this document explains in clear and simple language what information is collected, why it is collected, and how it is stored and used. If you have any questions, you can contact us at any time.

2.1 — Information You Provide Directly

taka collects information you voluntarily provide during account registration and management. This includes:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — users of the service must be 21 years of age or older)
• Identity document details (when identity verification is required)
• Transaction-related information — such as deposit and withdrawal details

2.2 — Automatically Collected Information

When you use the taka website or services, certain information is collected automatically. This is necessary to improve service quality and ensure security:

• IP address and device type
• Browser type and language settings
• Pages visited and time spent
• Information obtained from cookies and similar tracking technologies
• Game play history and activity logs

2.3 — Payment-Related Information

bKash, Nagad, and Rocket are used for transactions on taka. We only collect the transaction reference number, transaction amount, and time. Your payment method PIN or password is never stored on taka's servers.

The sole purpose of collecting your information is to provide you with better, safer, and more personalized service. Information is used for the following purposes:

1. Account management: For opening accounts, verifying identity, and processing transactions.
2. Service delivery: For managing gaming experience, bonuses, and promotional offers.
3. Security assurance: To prevent fraudulent activity and unauthorized access.
4. Customer support: To resolve your complaints and questions.
5. Legal compliance: To comply with applicable laws and regulations.
6. Service improvement: To improve platform performance and user experience.

taka may share limited information with trusted third parties in specific circumstances. However, this is subject to strict conditions:

• Payment processors: Only the information necessary to complete transactions is exchanged with bKash, Nagad, and Rocket.
• Technology and infrastructure service providers: With partners engaged for server hosting, cybersecurity, and technical support — who are contractually bound to uphold our privacy standards.
• Legal authorities: Information may be provided in accordance with the law in the case of court orders, legal obligations, or government investigations.
• Fraud prevention: Necessary information may be shared with security agencies to identify and prevent illegal activity.

Except for the reasons stated above, taka never transfers, sells, or rents your personal information to any third party.

taka uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help improve website functionality.

Types of cookies used:

• Essential cookies: Required to maintain login sessions and security. Without these, the platform cannot function properly.
• Performance cookies: To monitor page load speed and usage patterns in order to improve the service.
• Functionality cookies: To remember your preferences and settings — such as language or theme preferences.

You can control or delete cookies at any time from your browser settings. However, disabling certain essential cookies may limit some features of the platform.

taka applies industry-standard security technologies and practices to keep your information secure. The key components of our security framework are outlined below:

Despite all precautions, it is not always possible to keep information completely secure on the internet. However, taka is committed to providing the highest level of protection. You will be promptly notified of any security incident.

taka retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:

• Account-related information: For the duration the account is active and for a specified period after closure in accordance with legal obligations.
• Transaction information: For the period required to comply with financial regulations.
• Communication history: For a limited period for the purpose of improving customer service.
• Technical logs and cookie data: Stored for a relatively short period and automatically deleted after a set time.

Once the specified period has ended, your information is permanently deleted or anonymized in a secure manner.

To exercise these rights, email us at [email protected]. We provide 24/7 support and will process your request as quickly as possible.

If a minor opens an account by providing false information during the registration process, once the matter comes to our attention, that account will be immediately closed and all associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

The taka platform may occasionally contain references to third-party websites. This Policy applies only to taka's own platform. taka is not responsible for the privacy practices and policies of other websites.

It is recommended that you read the privacy policy of any third-party service or website before using it.

taka reserves the right to update this Privacy Policy at any time. Changes will be published on this page. For significant changes, we will notify you in advance via your registered email address or through a notice on the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated Policy. It is therefore recommended that you visit this page regularly.